Seattle · Clients in Los Angeles, New York & London

Narrative&Numbers

Telling the story numbers can prove.

Senior media, creative and retail media strategy, planned or fully managed, plus fractional media leadership. Led by a former Monks VP who helped launch the Albertsons retail media network.

$20MM+annual new business won at General Motors, as strategy lead
1.2xincrease in daily active users for YouTube
15%YouTube engagement-rate lift from designed AI creative workflows
3.0x+partner ROAS at the Albertsons Media Collective
40%+internal revenue growth at the Albertsons Media Collective
33.1%BMW market share while I led investment, largest in its competitive set
+37.1%Jaguar Land Rover YoY growth while overseeing the plan, best of any auto brand that year
20+strategists mentored, managed, and scaled at Monks and other HoldCos

Who I work with

Brands with $20–500M in revenue and $1–50MM in media, plus the agencies and retailers that serve them.

CPG & beverageRetailAutoConsumer tech

Big-brand discipline, sized for your budget.

01 · Sound familiar?

You're spending more. You're not sure what's working.

Your agency put juniors on your account.

Holding companies cut deep this past year. When your team turns over, you pay to re-teach your business.

~4,000jobs cut in one agency merger

1 dot = 10 jobs · Axios, Dec 2025

Retail media is eating your margin.

You buy across more retailer networks every year, with no clean read on which ones actually sold product.

15%of brands trust their retail media measurement

Skai, 2026

You pay for hours, not results.

Most agency models still bill time and layers. The market is moving to fixed scopes with clear outcomes.

19%of agency contracts are still billed by the hour

WFA, Sept 2026

The person in the pitch should be the person doing the work.

02 · Approach

One senior head for the story, the media and the math.

Narrative

Brand and creative strategy built for where people actually watch.

  • Brand and campaign platforms
  • YouTube, CTV and social creative
  • Creator and influencer programs
Numbers

Media and measurement that prove the story moved the business.

  • Full-funnel planning, planned or managed
  • Programmatic, retail media, social, search
  • Incrementality and measurement design
Nerve

Senior judgment at startup speed. AI handles the grunt work.

  • Designed AI creative workflows (15% engagement lift at YouTube)
  • Agency oversight and fee audits
  • Pitch and C-suite strategy

03 · How I think

Every plan starts as a brief you can say out loud.

BriefChallenger snack brand
Tension

Loved in the aisle, invisible on the digital shelf.

Insight

People don't search for a challenger by name. They search for the craving.

Idea

Own the craving, not the keyword: creative and retail media built around the moments people snack.

The number

New-to-brand buyers, read against holdout stores.

Illustrative briefs written for this site, not client work. Narrative first, then the number that proves it.

04 · The signature

I helped launch a retail media network. Now I help brands win on all of them.

At the Albertsons Media Collective I planned $100MM+ a year with PepsiCo, Coca-Cola and Nestlé and delivered 3.0x+ partner ROAS. I know how a network packages, prices and measures, and I bring that view to your side of the table.

3.0x+partner ROAS on the network I helped launch
40%+internal revenue growth
$71.1BUS retail media spend in 2026

Market size: eMarketer via VTEX

06 · Offers

Fixed scope. Fixed price.

Start here
Diagnostic3 weeks · from $9.5K

The Teardown

Your media, creative and measurement, rebuilt as a 90-day plan you keep either way.

ForCMOs who suspect the plan works harder for the agency than for them.

Retail media4–6 weeks

Shelf Signal

Which networks, how much, and how to prove it moved product.

ForCPG and challenger brands on Amazon, Walmart, Costco, Instacart and grocery.

Hands-onOngoing

Managed Media

I plan, buy and optimize directly with the platforms: programmatic, retail media, social, search, CTV, audio and DOOH. Setup is agreed per engagement.

ForBrands that want senior hands on the controls, not another layer.

EmbeddedMonthly · from $9.5K

Fractional Head of Media & Creative

Inside your team one or two days a week. Owns the plan, runs the agencies, reports the number.

ForBrands spending $5–50MM in media without a senior media lead.

Agency change30 days

Transition Audit

After a merger, re-org or lost team: what you pay for, what to keep, what to re-scope.

ForBrands in agency review or holdco consolidation.

Sell side8–16 weeks

Network Launch

Turn first-party data into a media business: ad products, pricing and measurement.

ForRetailers and marketplaces building retail media.

Teardowns from $9.5K. Fractional leadership from $9.5K a month.The full Teardown fee is credited to any engagement signed within 30 days. Everything else is scoped to the job, with the fee agreed before we start.

Planned

I build the plan; you or your agency buy it. Strategy, channel mix, briefs and measurement, with oversight of execution.

Managed

I run it with the platforms directly. Planning, buying and optimization, set up to fit your accounts and your agreement.

07 · How an engagement runs

From first call to proof in one quarter.

WEEK 0

Scope

One call, a one-page scope and a fixed price.

WEEKS 1–3

Teardown

Plans, contracts, creative and data, ranked by dollars at stake.

WEEKS 4–8

Rebuild

New plan, brief and measurement, built with your team.

WEEK 9+

Prove

Launch, read, adjust. Planned or managed from here.

Justin Webster, founder of Narrative & Numbers
JUSTIN WEBSTERFOUNDER · PRINCIPAL

08 · The principal

Justin Webster

Fifteen years on both sides of the plan. Now on yours.

Justin Webster is the founder of Narrative & Numbers, a Seattle-based media, creative and retail media consultancy. He was VP of Media & Creative Strategy at Monks for GM and YouTube, with pitch wins across GM, Google and Intuit. Before that: the Albertsons retail media launch, $60MM+ of planning at Havas, and BMW and Jaguar Land Rover investment at UM and Mindshare.

  1. 2025–Narrative & NumbersFounder
  2. 2022–24MonksVP, Media & Creative Strategy
  3. 2021–22Albertsons Media CollectiveSenior Media Lead
  4. 2017–21Havas MediaDirector, Connections Planning
  5. 2016–17Universal McCannManager, Integrated Investment
  6. 2015–16MindshareManager, Integrated Planning
  7. 2012–15Sawyer StudiosSr. Digital Strategist
  8. 2010–11PHD MediaAccount Planner

B.A. Marketing & Communication, Franklin & Marshall College

09 · Point of view

Three things I'd put in writing.

ON RETAIL MEDIA

Retail media is the new upfront, and most brands are buying it without a plan.

ON AI

AI should make senior people faster, not replace them with junior ones.

ON MEASUREMENT

If a number can't change a decision, stop reporting it.

Latest note · Oct 1, 2026 · 4 min read

unBoxed 2026: Amazon automated the buy. Now strategy is the scarce part.

Three takes on this week's announcements, and what brands should do before Q1 planning.

Read the note

All notesRSS

10 · Questions

Before you ask.

How is this different from an agency?

Holding companies are built for scale. I'm built for speed. You get the senior person on every call, media and creative under one plan, and a fixed price instead of hours and layers. When a project needs more hands, I bring in senior specialists I've worked with, introduced by name.

What does it cost?

Teardowns from $9.5K. Fractional leadership from $9.5K a month. The full Teardown fee is credited to any engagement signed within 30 days. Everything else is scoped to the job, with the fee agreed before we start.

Are you a fractional CMO?

Close. I work as a fractional head of media and creative: one or two days a week inside your team, owning the media plan, the agencies and the results. Brands that need a full fractional CMO often pair me with their marketing lead.

What is retail media, and do I need a retail media consultant?

Retail media is advertising sold by retailers and marketplaces such as Amazon, Walmart, Costco and Instacart, targeted with their shopper data. If you sell through retailers and spend across several of their networks, an independent retail media consultant helps you decide which to fund, how much, and how to prove the spend sold product.

Do you buy media?

Yes, two ways. Planned: I build the plan and you or your agency buy it. Managed: I buy and optimize directly with the platforms across programmatic, retail media, social, search, CTV, audio and DOOH. Account setup and terms are agreed per engagement.

How do engagements usually start?

Most start with the Teardown: three weeks, a fixed fee and a 90-day plan you keep. If we continue within 30 days, the full fee is credited to the next phase.

Where are you based?

Seattle. Most clients are in Los Angeles, New York and the UK, so I work on your time zone, with trusted partners when a project needs coverage around the clock.

Do you work with agencies?

Yes. I partner with agencies on pitches and on projects that need senior media and strategy support.

What do you need from us to start?

Your current plan, last quarter's results and a candid conversation about where results are stalling. NDAs welcome.

11 · Contact

Bring the
hard problem.

Prefer to talk first? Grab 20 minutes on my calendar.

Book a 20-minute call

Or send a note and you'll hear back within one business day.

justin@narrativeandnumbers.co
SEATTLELOS ANGELESNEW YORKLONDON

Details you send are used only to reply to you.

Case · YouTube · NFL Sunday Ticket

YouTube / YouTube TV · Full-service media & creative · 9 months · at Monks

NFL Sunday Ticket comes to YouTube.

The Las Vegas Sphere lit up as a San Francisco 49ers helmet with the NFL Sunday Ticket logo
THE EXOSPHERE, LAS VEGAS · SEPT 2023

The moment

For the 2023 season, NFL Sunday Ticket moved from satellite to YouTube and YouTube TV for the first time. Fans who had watched it on DirecTV for nearly 30 years needed a reason to believe Sunday had a new home.

The idea

Make YouTube the place Sunday happens. We opened with the first-ever brand campaign on the Las Vegas Sphere, turning the Exosphere's 1.2 million LED pucks into all 32 NFL team helmets, then carried it into "The Magic of Sunday" with The Mill.

What we delivered

Media strategy, creative development and iteration, social media management, on-site promotion and a full performance read-out. YouTube creators covered the Sphere launch live from Las Vegas.

The result

Wide earned coverage for the Sphere launch, plus measurable gains across my YouTube work at Monks.

1.2xdaily active users
15%engagement-rate lift from AI creative workflows

Coverage

Sphere Entertainment ↗TV Technology ↗Ads of the World ↗Watch the film ↗

Play the film: The Magic of Sunday, with fans and NFL team mascots crowded onto a couch
"The Magic of Sunday," with The Mill · plays from YouTube
NFL Sunday Ticket playing on YouTube on a TV, with team matchup tiles below
The product: Sunday's out-of-market games on YouTube and YouTube TV
NFL Sunday Ticket logo with YouTube and YouTube TV
Images: YouTube, Sphere Entertainment
Case · General Motors

General Motors · New business, media & creative strategy · 12 months · at Monks

Winning General Motors with an AI-first pitch.

Black Cadillac Celestiq electric sedan parked on wet stone at dusk beside a glass pavilion and a mountain lake
CADILLAC CELESTIQ · IMAGE: CADILLAC

The moment

General Motors was looking for a new agency and new ways of working, to reaffirm its position as the top American automaker.

The pitch

Over a rigorous six-month new-business pitch, I developed core parts of the AI-centric sell that won the business and made Monks the foundation agency across GM's brands.

What I led

Creative strategy development, brand guideline revisions, competitive positioning and a new creative process. Then a full consumer-funnel assessment, with media and creative touchpoints designed for engagement and sales across Cadillac, Buick and GMC.

The result

$20MM+annual new business won, as strategy lead
AllGM brands, with Monks as foundation agency
Silver Cadillac Lyriq electric SUV parked in front of GM's domed design auditorium
Cadillac Lyriq at GM's Design Dome · Image: Cadillac

Cadillac · Buick · GMC

THE REMIT: ONE INTEGRATED MEDIA AND CREATIVE APPROACH ACROSS THREE BRANDS
Case · Albertsons Media Collective

Albertsons Media Collective · Retail media network launch · 1 year · Senior Media Lead

Launching a retail media network brands wanted to renew.

Illustration of store shelves with products lighting up, standing for campaigns across onsite, offsite and in-store
200+ CAMPAIGNS · ONSITE, OFFSITE AND IN-STORE

The moment

Albertsons was launching its own retail media network and needed its biggest CPG partners, including PepsiCo, Coca-Cola and Nestlé, to commit real budget and come back for more.

The approach

A KPI-driven, story-led go-to-market. Vendor-aligned programs built around each partner's goals, the seasonal retail calendar and Albertsons shopper data, with 2–5x ROAS targets across programmatic and social.

What I led

Media strategy, planning, activation and operations for major CPG accounts with a 15+ person team. Custom audiences, CRM data integrations and purchase-funnel UX improvements built with the technical teams.

Why it matters to you

I know how a network packages, prices and measures. That's the view you want on your side of the table when you negotiate with one.

3.0x+partner ROAS
40%+internal revenue growth
$100MM+a year in CPG media planned
200+campaigns run
Note · Oct 1, 2026

Justin Webster · Oct 1, 2026 · 4 min read

unBoxed 2026: Amazon automated the buy. Now strategy is the scarce part.

Three takes on this week's announcements, and what brands should do before Q1 planning.

At unBoxed this week, Amazon folded Sponsored Ads and its DSP into one AI-led platform, Amazon Ads Agent. It launched Full-Funnel Campaigns, which set channel mix, creative, audiences and pacing from a single budget. It added DVA+ for display, streaming TV and audio, Branded Conversations inside Alexa for Shopping, and generative tools that turn product assets into video.

The headline is simple: buying is getting automated. That makes the decisions around the buy more valuable, not less.

1. Let the machine buy. Don't let it grade itself.

Amazon says Full-Funnel Campaigns delivered 67% higher long-term return on ad spend and 29% lower cost to win new-to-brand customers in beta. Those are Amazon's numbers, measured inside Amazon. Before you move budget, set your own read: holdout markets or audiences, a new-to-brand target agreed with finance, and a clear line between sales you'd have made anyway and sales the media created. Automate execution. Keep the objective and the scorecard in your hands.

2. Your product page is now your creative.

Branded Conversations lets shoppers ask follow-up questions about your products through Alexa. The answers come from your content: detail pages, images, guides and reviews. That moves product content from a back-office task to the front line of brand building. Brief it like a campaign. What does a shopper ask before they buy, and what should your brand sound like when it answers?

3. Streaming TV just got easier to buy. A plan didn't.

DVA+ puts display, streaming TV and audio into one buy, and Amazon says its new campaign types start at a $100 daily budget for U.S. advertisers. Its AI creative tools promise 71% more product coverage and up to 15% sales growth. That opens premium video to challenger brands that were priced out. But tools solve volume, not the idea. More versions of a weak message are still a weak message.

What to do before Q1 planning

  • Test Full-Funnel Campaigns on one brand or category against a holdout. Agree the read with finance first.
  • Audit your top 20 product pages as if they were ads: claims, imagery and answers to the obvious questions.
  • Write one brief for upper-funnel video that works on Amazon and off it.
  • Decide who owns the AI agent's settings. If no one does, the platform does.

Amazon just gave every brand a very capable buyer. You still need someone to set the strategy and check the math.

Sources: Amazon Ads · MediaPost · Pacvue